Getting Started

Tapidu connects three core surfaces:

• The mobile app, where customers earn points, view activity, claim rewards, and show QR visit codes.
• The admin panel, where platform admins and store teams manage stores, customers, rewards, notifications, TapiCubes, and support.
• TapiCubes, the branded NFC devices that present short-lived signed tap tokens.

First Setup Checklist

1. Create or approve the store in the admin panel.
2. Add the store owner, managers, and staff with the correct access. Owners and managers can also apply from the admin login page and wait for platform review.
3. Create reward tiers so customers can spend their points.
4. Add at least one TapiCube or enable scanner mode for manager QR visits.
5. Configure notification limits and default campaign policy.
6. If the store uses WooCommerce, generate the store API key and connect the plugin.

Recommended Rollout Order

Start with one demo store and one TapiCube. Confirm tap earning, reward claims, QR scanner mode, and admin checkout before onboarding a real store team.

Once the first store works end to end, duplicate the pattern for additional stores and refine permissions.

Launch Checklist

Before inviting real customers:

• Store profile is complete.
• Store team roles are correct.
• At least one reward tier is active.
• TapiCube or scanner mode has been tested.
• Repeat-tap cooldown is configured.
• Activity shows store and customer context correctly.
• Staff can apply an in-store claim.
• Notifications have been tested with opt-in devices.
• WooCommerce plugin is connected if the store sells online.
• Support ticket path is known by store staff.

Training Store Teams

Keep first training focused:

1. How customers earn points.
2. How staff apply a reward claim.
3. How managers check Activity.
4. How managers create or pause rewards.
5. How to open a support ticket.

Add firmware, campaign, and integration training only for the people who need it.