Tapidu Knowledge BaseLoyalty made simple

Practical documentation for platform admins, store owners, managers, staff, and support teams.

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TapiCube operations

Admin workflows

Stores, customers, rewards, claims, notifications, campaigns, firmware, and team access.

TapiCube support

Setup, remote config, OTA updates, status checks, and remote console logs.

Store-team friendly

Clear instructions for owners, managers, and staff without exposing internal implementation details.

System status

Public status guidance for website, admin, Shopify app, and API availability.

Business directory

Opt-in store profile fields, public reward visibility, and hidden website directory preview guidance.

Custom integrations

WooCommerce, Shopify, and the private SDK path for bespoke commerce builds.

What This Covers

This knowledge base documents the operational side of Tapidu: how the admin panel is used, how stores are configured, how TapiCubes are managed, and how connected commerce and notifications fit into the loyalty journey.

It also covers newer public-facing controls such as opt-in business directory fields. These let platform admins prepare customer-friendly store profiles and reward previews before the public directory is launched.

For ecommerce teams, the integrations section covers WooCommerce, Shopify, and the private custom SDK scaffold for stores that need bespoke checkout or headless commerce flows.

System Status

For live availability, use the public Tapidu status page at status.tapidu.com. Tapidu also shows a lightweight status page at tapidu.com/status that summarises the public website, admin panel, Shopify app, and API health checks as operational, degraded, in maintenance, or incident states.